PRIVACY POLICY
Updated on 5/2/2025
ceramizacool (“we”, “our” or “us”) is committed to protecting your privacy. This privacy policy explains how your personal information is collected, used, and disclosed by ceramizacool. This privacy policy applies to our website and its associated subdomains (collectively, our “Service”) alongside our application ceramizacool. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.
Data Collection
We may collect personal information from you when you use our Service, such as:
- Contact Information: Name, email address, phone number (if provided)
- Order Information: Purchase history, shipping address, billing address
- Technical Information: IP address, browser type, device information
- Browsing Behavior: Information about your interactions with our website, such as pages visited and products viewed
Data Usage
We use your personal information for the following purposes:
- Processing orders: To fulfill your orders, process payments, and arrange shipping.
- Providing customer support: To respond to your inquiries and resolve any issues.
- Personalizing your experience: To personalize your shopping experience, such as by recommending products based on your browsing history.
- Improving our services: To analyze website traffic, improve our website and app, and develop new features.
- Marketing and advertising: To send you marketing communications, such as newsletters and promotional offers, with your consent. You can opt-out of marketing communications at any time.
- Complying with legal obligations: To comply with applicable laws and regulations.
Data Sharing
We may share your information with third-party service providers, such as:
- Shipping carriers: To fulfill your orders.
- Payment processors: To process your payments.
- Marketing platforms: To assist with marketing and advertising campaigns.
We may also share your information with Google for purposes such as:
- Google Merchant Center: To list our products on Google Shopping.
- Google Ads: To run advertising campaigns on Google.
- Google Analytics: To analyze website traffic and improve our website performance.
We require third-party service providers to comply with applicable data protection laws and only use your information for the purposes specified by us.
Cookie Usage
We use cookies and similar technologies to collect information about your use of our Service. This information may include your IP address, browsing history, and interactions with our website. You can manage your cookie preferences through your browser settings.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of data transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.
User Rights
You have the right to:
- Access: Request access to your personal information.
- Correction: Request correction of any inaccurate or incomplete personal information.
- Erasure: Request the deletion of your personal information under certain circumstances.
- Data Portability: Request the transfer of your personal information to another controller.
- Object: Object to the processing of your personal information in certain circumstances.
- Restrict Processing: Request the restriction of processing your personal information in certain circumstances.
Opt-Out Options
You can opt-out of receiving marketing communications from us at any time by clicking the “unsubscribe” link in any marketing email or by contacting us directly.
International Data Transfers
Your information may be transferred to and processed in countries other than your own, including the United States, where Google’s servers are located. These countries may have different data protection laws, but we take steps to ensure your data is protected in accordance with this Privacy Policy and applicable laws.
Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
- Email: contact@ceramizacool.com
- Address: Lotissement Marouane 1, Avenue Moulay Rachid, Magasin N6, Rte de Sefrou, Fès 30000, Morocco
- Phone Number: +212610919998