PAYMENT POLICY
Last Updated: 05-02-2025
At ceramizacool.com, we highly value your safety and convenience. We offer various payment methods that are secure, easy to use, and comply with U.S. legislation. Below, you will find detailed information about our payment options, security measures, and customer support.
Accepted Payment Methods
We accept the following payment methods:
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PayPal: Secure online payments using your PayPal account or supported credit/debit cards.
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Credit/Debit Cards: Visa, Mastercard, American Express, and Discover.
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Google Pay: Fast and secure payments through Google Pay.
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Other Methods: Bank transfers (contact us for details).
How to Pay
PayPal
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Choose PayPal as your payment method at checkout.
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You will be redirected to the PayPal login page or can choose to pay with a credit/debit card if you don’t have a PayPal account.
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Follow the instructions to complete the payment.
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Once the transaction is confirmed, you will be redirected back to our site, and we will send you a confirmation of your purchase.
Credit/Debit Cards
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Enter your card details at checkout.
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Your payment will be processed securely through our payment gateway.
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Once the transaction is confirmed, you will receive a confirmation of your purchase.
Google Pay
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Select Google Pay as your payment method at checkout.
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Follow the prompts to complete your payment using your Google Pay account.
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Once the transaction is confirmed, you will receive a confirmation of your purchase.
Currency
All transactions are processed in U.S. Dollars (USD). If you are paying from another country, your bank may convert the amount to your local currency.
Security and Protection
Your security is our highest priority. All transactions are encrypted to ensure privacy and security. Our website is constantly monitored and updated to comply with the latest security standards and regulatory requirements.
Return and Refund Policy
We offer a 30-day return and refund policy for eligible products. If you are not satisfied with your purchase, please contact us at contact@ceramizacool.com to initiate a return or refund. For more details, please review our Return and Refund Policy.
Customer Service
If you encounter any issues or have questions about your payment, please do not hesitate to contact our customer service. We are here to assist you every step of the way. You can reach out to us at:
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Email: contact@ceramizacool.com
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Phone: +212610919998 (Monday to Friday, 9:00 AM to 5:00 PM)
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Address: Lotissement Marouane 1, Avenue Moulay Rachid, Magasin N6, Rte de Sefrou, Fès 30000, Morocco
Changes to This Policy
We may update this payment policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
For any questions or concerns regarding payments, please contact us at:
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Email: contact@ceramizacool.com
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Phone: +212610919998
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Address: Lotissement Marouane 1, Avenue Moulay Rachid, Magasin N6, Rte de Sefrou, Fès 30000, Morocco